About Us
RETENTION EXPERTS WHO HELP
YOU GET THE MOST OUT OF YOUR CUSTOMER BASE
At Benchmark AutoCare, we are committed to delivering top-notch automotive service drive programs tailored to meet your specific needs. Our dedicated team is passionate about providing exceptional service and ensuring your complete satisfaction. With a strong emphasis on customer retention and reinsurance profitability, we strive to exceed your expectations at every touchpoint.
Core Values
OUR COMMITMENT TO EXCELLENCE
Ensuring You Retain Your Clients Is Our Priority
At Benchmark AutoCare, we prioritize the retention of your customers above all else.
Expertise and Reliability
With a professional and reliable team of automotive experts, Benchmark AutoCare guarantees precision and efficiency in every aspect of our service. We are dedicated to staying updated with the latest advancements in the service department to deliver superior solutions to our clients.
Cutting-Edge Technology
We stay equipped with state-of-the-art solutions and technology, Benchmark AutoCare prides itself on being in the forefront of automotive technology. We don't just use big words to be relevant, we focus on the actual real world applications. Our proactive programming team enables us to identify and address any underlying issues with precision and speed.
Customized Service Reporting and Metrics
If you can't measure it you, can't manage it. Do you know how many RO's your advisors are writing? What their average shop hours are? How are they doing on upselling 1-line RO's? Let us build customized reports, just like the ones you are used to getting for your finance managers.
Exceptional Claims Service
At Benchmark AutoCare, impeccable customer service is at the heart of everything we do. We prioritize building long-lasting relationships with our clients, ensuring open communication, transparency, and a seamless service experience. We never allow our claims process to become a pain point for your customer or your service department.